Garage Door Company San Jose

  Executive Summary: Efficient and responsive customer service. Fixed my garage door quickly and within budget. Did not try to up-sell me anything. Highly recommend. My tenants in Menlo Park called me at 7pm saying their garage door would no longer open with their two cars still inside. Looking at the photos they sent (paired with some internet research), it appeared to be a broken torsion spring. I called three different places that claimed to be open at the time, but Five Star Garage Door Service was the only ones who responded. They were able to quickly schedule a 9am-10am appointment window for the next morning. By the time I texted my tenants at 9:40am to check on the status, not only was the technician there, the garage was already fixed! When I called the main office to pay for their service, they only charged me what they quoted. Not a penny more. This was a surprise, as I have been dealing with a lot of service providers with multiple properties in multiple states, and almost everyone has some hidden cost. Not Five Star Garage Door Service. No up-selling of additional services either. They just took my payment and wished me a good day. My kind of service provider. This is a service provider that actually lives up to their name. I would recommend them to anyone, and would not hesitate to call them again.

  Santos was great! Very responsive and got the job (installing new springs) done quick. Would call again in a heartbeat.

  Santos did a wonderful job on my garage! Very fast and awesome service!

  Last week when I was heading out for work, my garage door would open about halfway and then go back down. It did this about a half a dozen times until I went inside to decide who to call. Five Star was there within an hour and diagnosed the problem quickly. The track was bent. They were able to correct this and had the door opening completely in no time at all. Definitely will use them again-they are truly a 5- star company!

  Last week when I was heading out for work, my garage door would open about halfway and then go back down. It did this about a half a dozen times until I went inside to decide who to call. Five Star was there within an hour and diagnosed the problem quickly. The track was bent. They were able to correct this and had the door opening completely in no time at all. Definitely will use them again-they are truly a 5- star company!

  Exceptional service. Their timing was prompt, and pricing was competitive.

  Our old garage door was on it's last leg. After some research and a few calls, I found Five Star. I scheduled an appointment for the following week. They arrived on time and gave me an estimate that was lower than other places I called. It's been a few months since my new garage door was installed and it has been working perfectly. It made the house look so much better, my neighbors even came over to ask me who installed it. Khoi, the owner was very professional and finished on time. I highly recommend Five Star. Tell him Phong sent you and he'll give you a discount 🙂

  The garage door of our Air BnB broke down over our extended weekend in San Jose. Luckily we called Five Star Garage Door Service because they were able to come out within minutes and repair the garage door immediately. I don’t think I’ve ever had this great of service from a garage door company before. They were extremely professional, courteous, and affordable. Pretty much everything you could ask for in a San Jose garage door company. Thanks again for the great work!

  We had a broken garage door spring that needed to be replaced. I called Five Star garage door service and talked to the owner, he gave me a quick estimate on the phone which was both accurate and very reasonable. He was also very flexible with my time schedule and could do it the same day. we set the time for 5:00 p.m. the next day and the crew arrived even 10 minutes early. they were courteous and professional, and the springs were replaced in less than 30 minutes. They answered all my questions and even checked/serviced/lubricated all other moving parts of the garage door. I will call them without hesitation if we have another issue with the garage door in the future. Thank you!

  they're called 5 star for a reason. great service, fast n friendly