Garage Door Company San Jose

  The garage door of our Air BnB broke down over our extended weekend in San Jose. Luckily we called Five Star Garage Door Service because they were able to come out within minutes and repair the garage door immediately. I don’t think I’ve ever had this great of service from a garage door company before. They were extremely professional, courteous, and affordable. Pretty much everything you could ask for in a San Jose garage door company. Thanks again for the great work!

  We asked for Five Star to replace our old garage door and he came very timely. The whole job was very smooth and he was very professional, knew the in and outs of the garage and did it as fast as he could. Quick clean up after the job. Everything worked fine and its been more than half of a year. We would call for their help again.

  Our old garage door was on it's last leg. After some research and a few calls, I found Five Star. I scheduled an appointment for the following week. They arrived on time and gave me an estimate that was lower than other places I called. It's been a few months since my new garage door was installed and it has been working perfectly. It made the house look so much better, my neighbors even came over to ask me who installed it. Khoi, the owner was very professional and finished on time. I highly recommend Five Star. Tell him Phong sent you and he'll give you a discount 🙂

  Executive Summary: Efficient and responsive customer service. Fixed my garage door quickly and within budget. Did not try to up-sell me anything. Highly recommend. My tenants in Menlo Park called me at 7pm saying their garage door would no longer open with their two cars still inside. Looking at the photos they sent (paired with some internet research), it appeared to be a broken torsion spring. I called three different places that claimed to be open at the time, but Five Star Garage Door Service was the only ones who responded. They were able to quickly schedule a 9am-10am appointment window for the next morning. By the time I texted my tenants at 9:40am to check on the status, not only was the technician there, the garage was already fixed! When I called the main office to pay for their service, they only charged me what they quoted. Not a penny more. This was a surprise, as I have been dealing with a lot of service providers with multiple properties in multiple states, and almost everyone has some hidden cost. Not Five Star Garage Door Service. No up-selling of additional services either. They just took my payment and wished me a good day. My kind of service provider. This is a service provider that actually lives up to their name. I would recommend them to anyone, and would not hesitate to call them again.

  Quick response. Excellent turn around and great service. My garage door came crashing down late on Sunday night when I was closing it after putting the trash out. I called five star first thing Monday morning. Khoi answered and promised someone would be there in an hour. Jonathan showed up in under 45 mins and finished the work in another 45 mins and didn't an excellent job. I was not even late for work! Thank you very much!! Great service and reasonable pricing.

  I just had the best experience with Jonathan. Our bottom panel got bent, rollers came off, wires came out, guide rails bent. Garage door wouldn't close. Total mess. I called, and Jonathan arrived in less than 30 minutes. He fixed everything, including tightening the spring, and making several other adjustments. All in less than an hour. And at a reasonable price. Saved Mothers Day. Thank you for such excellent service!

  Timely response . Professional . Quality work and they back it up if issues arise afterwards . Pricing is very reasonable

  Got a quick and reliable quote online. Arrival was within window given. Technician was courteous and professional. Work done quickly and thoroughly. Have had no problems since repair was done a few months ago. Price was reasonable. Would recommend to others.

  Garage door hinges were coming off due to wear and tear and I called Five Star Garage late last night and got their voicemail, but a few minutes later, Khoi returned my call. Spoke to Khoi briefly about the problem and he was able to have someone come out the next day in the morning which was great. He gave me a window between 8am-9am and Jonathan who came out to service the garage arrived a little before 8am. I've done business with this company in the past and they are very prompt, getting a hold of them and communication is also great. Jonathan was great, he looked at the problem and fixed it within 30 minutes. There were a few loose screws on the hinges after the job was done, so I called Khoi and he was able to get a hold of Jonathan and he returned to complete the job. Very happy with the service they've provided and will do business again in the future. I highly recommend this company for your garage door needs.

  Xavier was knowledgeable and answered my questione. I will call them again