Garage Door Company San Jose

  I found five star through yelp when we were remodeling and needed a new door. Their pricing was the most competitive among all bids we got. I asked why their price is much lower and it turned out they are in wholesale business as well.

  They came on a Sunday night to fix our wheels off track. Very professionally done and I believed the pricing was fair. Would definitely use these guys again and recommend them to our friends and family.

  Garage door hinges were coming off due to wear and tear and I called Five Star Garage late last night and got their voicemail, but a few minutes later, Khoi returned my call. Spoke to Khoi briefly about the problem and he was able to have someone come out the next day in the morning which was great. He gave me a window between 8am-9am and Jonathan who came out to service the garage arrived a little before 8am. I've done business with this company in the past and they are very prompt, getting a hold of them and communication is also great. Jonathan was great, he looked at the problem and fixed it within 30 minutes. There were a few loose screws on the hinges after the job was done, so I called Khoi and he was able to get a hold of Jonathan and he returned to complete the job. Very happy with the service they've provided and will do business again in the future. I highly recommend this company for your garage door needs.

  The spring on our garage door snapped this afternoon (original with the house, so figure it was time). Called Five Star (due to the many positive reviews) at 3:45pm. They said they would come by around 5pm today. Santos arrived at 4:50pm, and said it would take about 20 minutes. 20 minutes later, both springs were replaced, and he had lubricated all the joints and rollers as well. Great personal service, on-time, and friendly. Wish all problems were resolved this efficiently. Well deserved 5-stars!

  Xavier was knowledgeable and answered my questione. I will call them again

  they're called 5 star for a reason. great service, fast n friendly

  Quick response. Excellent turn around and great service. My garage door came crashing down late on Sunday night when I was closing it after putting the trash out. I called five star first thing Monday morning. Khoi answered and promised someone would be there in an hour. Jonathan showed up in under 45 mins and finished the work in another 45 mins and didn't an excellent job. I was not even late for work! Thank you very much!! Great service and reasonable pricing.

  Got a quick and reliable quote online. Arrival was within window given. Technician was courteous and professional. Work done quickly and thoroughly. Have had no problems since repair was done a few months ago. Price was reasonable. Would recommend to others.

  Executive Summary: Efficient and responsive customer service. Fixed my garage door quickly and within budget. Did not try to up-sell me anything. Highly recommend. My tenants in Menlo Park called me at 7pm saying their garage door would no longer open with their two cars still inside. Looking at the photos they sent (paired with some internet research), it appeared to be a broken torsion spring. I called three different places that claimed to be open at the time, but Five Star Garage Door Service was the only ones who responded. They were able to quickly schedule a 9am-10am appointment window for the next morning. By the time I texted my tenants at 9:40am to check on the status, not only was the technician there, the garage was already fixed! When I called the main office to pay for their service, they only charged me what they quoted. Not a penny more. This was a surprise, as I have been dealing with a lot of service providers with multiple properties in multiple states, and almost everyone has some hidden cost. Not Five Star Garage Door Service. No up-selling of additional services either. They just took my payment and wished me a good day. My kind of service provider. This is a service provider that actually lives up to their name. I would recommend them to anyone, and would not hesitate to call them again.

  Our old garage door was on it's last leg. After some research and a few calls, I found Five Star. I scheduled an appointment for the following week. They arrived on time and gave me an estimate that was lower than other places I called. It's been a few months since my new garage door was installed and it has been working perfectly. It made the house look so much better, my neighbors even came over to ask me who installed it. Khoi, the owner was very professional and finished on time. I highly recommend Five Star. Tell him Phong sent you and he'll give you a discount 🙂